How to Order
Ordering Information and Terms
Please read this page for important information.
Bronze, Silver & Gold Sculptures
50% Deposit (non-refundable)
50% Upon Completion
Shipping Charges - Actual shipping costs will be charged on the day the sculpture is shipped. You will be notified by e-mail of the actual costs.
Commissioned Bronze, Silver & Gold Sculptures
When having a commissioned piece done, an agreement between the Artist and Customer must be made. To begin this process, enter your contact information and a general idea of what you wish to have commissioned on our "Contact Us" page. The Artist will contact you. Upon completion of an agreement, a 50%, non-refundable deposit will be required. The remaining 50% will be charged when the Artist has completed the commission. The commissioned piece will be shipped after receiving final payment. Actual shipping costs will be charged the day the piece is shipped.
Stone, Antler, Knives & Mixed Media Carvings
Stone carvings purchased from our online store must be paid in full before shipping. Cashiers and Personal Checks must clear the bank before the carving is shipped. If you are paying by credit card, please use our website shopping cart or read our Important Information Regarding Credit Cards below.
Shipping Charges - actual shipping costs will be charged on the day the sculpture is shipped. You will be notified by e-mail of the actual charges.
Commissioned Stone, Antler, Knives and Mixed Media Carvings
When having a commissioned piece done, an agreement between the Artist and Customer must be made. To begin this process, enter your contact information and a general idea of what you wish to have commissioned on our "Contact Us" page. The Artist will contact you. Upon completion of an agreement, a 30%, non-refundable deposit will be required. The remaining 70% will be charged when the Artist has completed the commission. The commissioned piece will be shipped after receiving final payment. Actual shipping costs will be charged the day the piece is shipped.
Copyrights - Commissioned Gold, Silver & Bronze Sculptures
Artist retains all copyrights to mold and editions of sculptures.
Bronze Monument Size Sculptures
An agreement between Kevin Peters, the artist, and the client will be made regarding the transportation and set up of Monument Size Sculptures. This is an expense over and above the cost of a monument size sculpture.
Lead Time
Commissioned orders will be added to Kevin's "works in progress".
Changes
The Artist retains the right to change any of the above statements. We can be flexible and wish only to create sculptures that you are happy with.
Important Information Regarding Credit Cards
If you are uncomfortable with entering your credit card information on the internet, please call us at (360) 312-9145 and we will process your information and charges in another manner. This is also the procedure we have in place for clients that are to make a deposit on a commissioned sculpture and wish to use their credit card.
Shipping Charges
Shipping charges vary with each sculpture, depending on measurements and weight. Some sculptures also have delicate protrusions that require special packing methods. These variables do not allow us to quote a firm amount, therefore, we will charge for shipping once we receive the cost from the shipper.
Smaller pieces are shipped through Canada Post or by Greyhound Bus. Monuments and large sculptures are prepared by a specialized shipping company.
We charge our customers the exact shipping amount.
International Orders
You will be contacted with final shipping costs for your approval before any charge is made. Please notify us of any special shipping requests or instructions on our "Contact Us" page or by calling (360) 312-9145.
Return Policy
We are paid in full before shipping your order. Your money is returned once we receive the piece back.
For All Purchases
We do not return our shipping cost or your cost of shipping the item back to us, except in the case of purchases damaged during shipping.
Damaged Purchases
We will replace a carving/sculpture if it arrives damaged, including shipping, as long as we are notified within 48 hours of receipt by e-mail or phone. We will require photos of the damaged piece. If the crate is damaged by the shipping company, photos of the damaged area will also be required.
Monuments are a final sale with no return policy.
Please note: If there is any damage to the piece while it is in your care, no refund will be made.
This return policy helps protect us from impulse buyers, insincere requests, and frauds. And it has helped insure a very high percentage of satisfied clients.
Thank you for your interest, and for taking the time to read this information.
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We accept: Cashier's Checks, Personal Checks, Money Orders, Visa, Mastercard, American Express and Discover Cards
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